Private care receptionist

Visiting

We recognise the valuable contribution that visiting makes to the care and wellbeing of our patients. That’s why we are pleased to return to our pre-pandemic approach to visiting.

  • You do not need to book a visiting time but, as before, you will need to check visiting hours for the specific ward or unit. Please report to the nurse in charge when visiting. 
  • If you are visiting someone who has an infection – or who is especially vulnerable to infection – you will be required to wear a face mask and, in some cases, other personal protective equipment. Staff locally will let you know what is required. 
  • We may need to restrict visiting in certain areas from time to time to help prevent the spread of infections or illnesses and we appreciate your understanding in these circumstances. 
  • If you feel unwell – particularly if you have symptoms of Covid-19 – please do not come to hospital. 

Please note that unfortunately, due to infection control practices, fresh stem cut flowers cannot be brought into our hospitals.

Read more about visiting 

As always, for anyone coming into our hospitals – including all patients, visitors and our staff: 

  • Do not come if you have any symptoms of respiratory illnesses such as flu or Covid-19 (unless emergency attention is needed). 
  • Use hand sanitiser or wash your hands as you enter the hospital and when entering or leaving any department. 
  • Follow any local infection prevention and control measures, as advised by staff and signage. 
  • You are always welcome to wear a mask if you wish to do so, even where it is no longer a requirement.

Maternity visiting guidelines  

Visitor information at the Lindo Wing

We want your stay with us to feel calm, supported, and comfortable. To help us provide a safe and peaceful environment for all families, please follow the visiting guidance below.

Appointments
One support person may come with you to:

  • Day assessment units
  • Maternity day units
  • Maternity clinics
  • Ultrasound scans

Labour Ward – Level 3 (Open Visiting)

Visitors are welcome any time, day or night. You can have up to two visitors with you at once. This keeps your room calm, private, and safe for your care.

You can choose two named birth partners to support you during labour, including during induction. If you have a caesarean birth with a regional anaesthetic, one named birth partner may be with you in theatre.

Postnatal Wards – Level 4

  • One nominated support person can stay with you 24 hours a day.
  • Your own children can visit at any time.
  • You may have up to three additional visitors between 12.00-19.45

These visiting hours help us keep the ward safe and well managed as we move into the evening and night shift.

Visitor information at the Clayton Ward

You can have two visitors at anytime between 16.00 and 19.00

Daily hospital visiting times: 

  • The Lindo Wing: flexible, but front doors close at 20.00
  • Sainsbury Wing at Hammersmith Hospital 10.00 - 19.00
  • Thames View at Charing Cross Hospital 10.00 - 22.00, we have a limit of two visitors in the room at any time, with the exception of visitors in palliative care
  • The Western Eye Hospital: 15.30 to 20.00
  • Clayton Ward at Queen Charlotte’s & Chelsea Hospital: 16.00 to 19.00 (partners may visit at any time)